Last updated: 1 January 2026
These Terms of Service ("Terms") form an agreement between you and Hatimis ("we", "us", "our") covering your access to hatimis.com and our career coaching and business training services (the "Services"). By using the website or purchasing a Service, you agree to these Terms.
1. Who we are
Hatimis is a career coaching and business training provider based at 8th Floor, 55 Colmore Row, Birmingham B3 2AA, United Kingdom. You can reach us at info@hatimis.com or +442079538691.
2. Eligibility
You must be at least 18 years old and able to enter into a legally binding contract to use our Services. By using them you confirm that you meet these requirements and that the information you give us is accurate.
3. Our services
We provide coaching, training and related resources to support your professional development. Our Services offer guidance and are delivered on a best-efforts basis. We do not guarantee a specific outcome such as a promotion, job offer or change in income, because results depend on many factors outside our control — not least your own actions and circumstances.
4. Bookings, fees and payment
- Programme fees are set out on our website and quoted in pounds sterling (GBP).
- Payment is due according to the plan you choose — monthly or annually.
- Annual plans are paid upfront and reflect the discounted rate shown at checkout.
- We may change our pricing from time to time; changes won't affect a term you've already paid for.
5. Cancellation rights and our guarantee
If you decide within seven days of starting a programme that it isn't right for you, tell us and we'll refund that programme in full.
Separately, as a consumer you normally have a statutory 14-day right to cancel a distance contract under the Consumer Contracts Regulations 2013. If you ask us to begin delivering the Services within that period, you may be charged for what has already been provided. Nothing in these Terms affects your rights under the Consumer Rights Act 2015 or any other rights that cannot lawfully be excluded.
After the guarantee period, fees for sessions already delivered are non-refundable except where the law requires otherwise.
6. Rescheduling and cancellations
We ask for at least 24 hours' notice to reschedule a coaching session. Sessions cancelled with less notice, or missed without notice, may be treated as delivered. We'll always try to be reasonable and accommodate genuine emergencies.
7. Your responsibilities
- Give us accurate information and attend scheduled sessions on time.
- Use the Services and materials for your own professional development only.
- Treat our coaches and staff with respect and courtesy.
- Not resell, redistribute or reproduce our materials without written permission.
8. Intellectual property
All content on this website and within our programmes — text, graphics, frameworks, workbooks and logos — is owned by or licensed to Hatimis and protected by intellectual property law. You get a limited, personal, non-transferable licence to use these materials for your own development. You may not copy, distribute or create derivative works without our consent.
9. Confidentiality
What you share during coaching is treated as confidential and used only to deliver your Services, as set out in our Privacy Policy. In return, we ask you to keep confidential any proprietary methods or materials we share with you.
10. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential loss arising from your use of the Services, nor for loss of profits, business or opportunity. Where liability cannot be excluded, our total liability is limited to the amount you paid for the relevant Service. Nothing here limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.
11. Suspension and termination
We may suspend or end your access to the Services if you breach these Terms or behave in a way that is unlawful, abusive or harmful to others. You may stop using the Services at any time, subject to the payment terms of your plan.
12. Complaints
If something goes wrong, tell us at info@hatimis.com. We'll acknowledge your complaint within five working days and aim to resolve it within 30 days.
13. Governing law
These Terms are governed by the laws of England and Wales, and disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
14. Changes to these terms
We may update these Terms from time to time. The current version will always be published here. Continued use of the Services after a change takes effect means you accept the updated Terms.
15. Contact us
Questions about these Terms? Email info@hatimis.com or call +442079538691.