Last updated: 1 January 2026
Hatimis ("we", "us", "our") operates the website hatimis.com and provides career coaching and business training services. We are the data controller for the personal data described in this policy. We're committed to protecting your privacy and handling your information openly and responsibly.
Questions about this policy or how your data is handled? Contact us at info@hatimis.com or call +442079538691.
1. Data we collect
Information you give us
- Contact details such as your name, email address and telephone number when you request a consultation or make an enquiry.
- Information you share during coaching, including your goals, career history and anything relevant to the support you receive.
- Billing details when you purchase a programme. Card details are handled by our payment providers and are not stored by us.
Information collected automatically
- Technical data such as your IP address, browser type, device and the pages you visit.
- Usage data collected through cookies and similar technologies to keep the site working and help us improve it.
2. How we use your data
- To respond to enquiries and arrange consultations.
- To deliver, manage and improve our coaching and training services.
- To process payments and maintain our business records.
- To send service-related messages and, where you've opted in, relevant updates. You can unsubscribe at any time.
- To meet our legal, regulatory and record-keeping obligations.
3. Our lawful bases
Under the UK GDPR we rely on the following lawful bases:
- Consent — for marketing communications and where you submit an enquiry form. You may withdraw consent at any time.
- Contract — where processing is necessary to deliver a programme you've purchased.
- Legitimate interests — to run and improve our business, provided your rights don't override those interests.
- Legal obligation — for tax, accounting and regulatory record-keeping.
4. Sharing your data
We do not sell your personal data. We share it only with trusted processors who help us operate — secure hosting, payment processing and email delivery providers. They may only use your data to perform services for us and are bound by contract and confidentiality obligations. We may also disclose data where the law requires it.
5. International transfers
Some of our providers may process data outside the UK. Where that happens, we ensure appropriate safeguards are in place — such as UK adequacy regulations or the International Data Transfer Agreement — so your data receives an equivalent level of protection.
6. Security and storage
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure. These include access controls, encryption in transit and secure storage. No transmission over the internet is entirely secure, but we work hard to safeguard the data you entrust to us.
7. Retention
We keep your data only as long as necessary for the purposes described here, to meet legal obligations and to resolve disputes. Enquiry data is typically held for up to 24 months; client and financial records are held for at least six years, as UK tax law requires. When data is no longer needed, we securely delete or anonymise it.
8. Your rights
Under the UK GDPR you have the right to:
- Be informed about how your data is used.
- Request access to the personal data we hold about you.
- Have inaccurate or incomplete data corrected.
- Request erasure of your data, subject to legal exceptions.
- Restrict or object to processing, including direct marketing.
- Request portability of the data you provided to us.
- Withdraw consent at any time, where consent is our lawful basis.
To exercise any of these rights, email info@hatimis.com. We'll respond within one month. If you're unhappy with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
9. Cookies
Our website uses cookies to remember your preferences, understand how the site is used and improve your experience. You can control or disable cookies in your browser settings, though some parts of the site may not work as intended without them.
10. Third-party links
Our website contains links to external sites, including an embedded map service. We're not responsible for the privacy practices of those sites and we'd encourage you to read their policies.
11. Changes to this policy
We may update this policy to reflect changes in our practices or the law. The current version will always be published here with a revised "last updated" date.
12. Contact us
Hatimis
8th Floor, 55 Colmore Row, Birmingham B3 2AA, United Kingdom
Email: info@hatimis.com
Phone: +442079538691