Last updated: 1 January 2026
Hatimis is committed to making our website and services accessible to as many people as possible, including those who use assistive technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and to meet our duty to make reasonable adjustments under the Equality Act 2010.
What we do to support accessibility
- Structure pages with clear, semantic headings and a logical reading order.
- Maintain strong colour contrast between text and background.
- Ensure the site can be navigated by keyboard, with visible focus states throughout.
- Provide descriptive text for meaningful images, icons and illustrations.
- Design layouts that adapt to mobile, tablet and desktop screens, and support text resizing.
- Respect reduced-motion preferences for people sensitive to movement.
Ongoing effort
Accessibility isn't a one-off task. We review the website regularly and consider accessibility whenever we add or change content and features. As standards and best practice evolve, we work to keep pace.
Known limitations
Some third-party content — such as the embedded map — comes from external services whose accessibility we don't fully control. Where a third-party element creates a barrier, we're happy to provide the same information in another format on request.
Need information in a different format, or struggling with part of our site? Contact us and we'll help — and we'd like to hear how we can improve.
Alternative ways to reach us
- Email: info@hatimis.com
- Phone: +442079538691 (Mon–Fri, 9:00–17:00)
- Post: 8th Floor, 55 Colmore Row, Birmingham B3 2AA, United Kingdom
Feedback and enforcement
We welcome your feedback on the accessibility of this website. If you hit a barrier or have a suggestion, please tell us — it helps us make Hatimis better for everyone. We aim to respond to accessibility enquiries within five working days.
If you're not happy with how we respond, you can contact the Equality Advisory and Support Service (EASS), which advises on rights under the Equality Act 2010.